Terms & Conditions

By using the Jazz Bar website and completing a purchase, you agree to the following terms and conditions:

1. Orders & Payment

• Customers are responsible for ensuring that all order details, delivery information, and phone numbers are correct before completing the purchase.
• Orders are confirmed once payment has been successfully completed.
• Jazz Bar reserves the right to cancel any order in the event of pricing errors, incorrect product information, or product unavailability.

2. Products & Prices

• All prices displayed on the website are in Kuwaiti Dinars (KWD), unless otherwise stated.
• Product colors may vary slightly from the images displayed on the website due to lighting and screen settings.
• Product prices and availability may be updated or changed from time to time without prior notice.

3. Shipping & Delivery

• Orders will be delivered to the address provided by the customer at checkout.
• Delivery times may vary depending on the delivery area, order volume, and operational circumstances.
• Customers are responsible for providing accurate delivery information.

4. Intellectual Property

All content available on the website, including images, text, logos, and designs, is owned by Jazz Bar or used with permission and may not be copied, reproduced, or used without prior approval.

5. Amendments

Jazz Bar reserves the right to modify or update these Terms & Conditions at any time. Any changes will become effective once published on the website.

Return & Exchange Policy

At Jazz Bar, we value our customers' satisfaction. Therefore, we accept returns and exchanges within 14 days from the date of receiving the order, subject to the following conditions:

Return & Exchange Conditions

• The product must be in its original condition and must not have been worn, washed, or damaged.
• All original tags, labels, and packaging must be intact.
• Customized or altered products made according to the customer's request cannot be returned or exchanged.
• The order number or proof of purchase must be provided when requesting a return or exchange.
• Return or exchange requests will not be accepted after 14 days from the date of receiving the order.

Damaged or Incorrect Products

If you receive a damaged product or an item different from what you ordered, please contact our customer service team as soon as possible. The case will be reviewed and the appropriate action will be taken.

Delivery Fees

The customer may be responsible for delivery fees associated with returns or exchanges, unless the return or exchange is due to an error by Jazz Bar or the customer received a damaged or incorrect product.

Refunds

Once the return request has been approved and the product has been received and inspected, the refund will be processed according to the original payment method and the store's refund policy.

Jazz Bar reserves the right to reject any return or exchange request that does not meet the conditions stated above.